Why a woman was left with a $1,400 bill after blow-drying her hair at Perth’s Novotel hotel

A woman was charged $1,400 for a $240-a-night hotel room because her hair dryer set off the fire alarm.

She stayed at the Novotel Perth Langley last Saturday to prepare for the Ministry of Sound concert in Kings Park.

But when she got out of the shower and blow-dried her hair, she discovered firefighters had arrived at her door.

The Department of Fire and Emergency Services narrowed the cause of the alarm to her expensive Dyson hair dryer, and she had to quietly continue her preparations.

All the woman’s fears were dispelled the next morning when she checked out of the Novotel hotel without any problems.

However, three days later, she discovered a $1,400 charge from Novotel on her bank account, leaving her balance negative.

Novotel charged a woman $1,400 after her hairdryer caused a false fire alarm (pictured is the woman's bank statement)

Novotel charged a woman $1,400 after her hairdryer caused a false fire alarm (pictured is the woman’s bank statement)

The Novotel Perth Langley (pictured above) sent the woman her fee three days after her arrival.

The Novotel Perth Langley (pictured above) sent the woman her fee three days after her arrival.

She learned that she had received a false fee for calling a fire alarm, despite the department’s recommendation not to pass the fee on to guests.

“They didn’t send an email, I called the hotel, (the front desk) said it was within their terms and conditions,” the guest said. Perth now.

“So if you’re at a buffet and the alarm goes off, will they charge you for burning the toast?”

“This is disgusting and cowardly.”

The call fee charged by DFES is $1,337 after the premises suffered its fourth false fire alarm call of the financial year.

The woman said she spent Wednesday trying to get her money back, but eventually the hotel stopped taking her calls.

The fee is believed to have been returned on Thursday after emails were received to Novotel from the woman and local media.

The Washington News Australia has contacted Novotel for comment.